Contact Us
We’re Here to Help
Have a question about your order, products, delivery, returns or anything else? Our customer support team is ready to assist you.
Support Hours
Monday – Saturday
10:00 AM – 6:00 PM
Have a Query? Get in Touch
Leave us your details and tell us how we can help.
Order Support
For questions about an existing order, please include your order number in your message so our team can locate it quickly.
Returns & Refunds
For returns, damaged products, incorrect items or refund queries, contact support with your order number and a brief description.
Frequently Asked Questions
How can I check my order status?
Use the order tracking option on our website or contact support with your order number.
How do I contact customer support?
Email support@karissakart.com or contact us on WhatsApp.
What information should I provide for an order issue?
Please provide your order number, registered email or phone number, and a short description of the issue.
When will I receive a response?
Our support team handles queries Monday–Saturday, 10:00 AM–6:00 PM.
KarissaKart Customer Support • We’re committed to making your shopping experience simple and helpful.