Non-Greasy Texture: Features a lightweight, non-greasy formula that absorbs quickly, leaving the skin feeling smooth and refreshed without residue. Skin Barrier Protection: Includes Dimethicone, which forms a protective barrier on the skin to prevent moisture loss and enhance the skin’s natural defenses.

Preservation of Skin Health: Contains a blend of preservatives and stabilizers, such as Phenoxyethanol and Ethylhexylglycerin, to maintain product efficacy and safety over time. Versatile Use: Suitable for daily use on various skin types, including sensitive and dry skin, making it a versatile addition to any skincare routine.

Shipping Policy for KarissaKart

Thank you for shopping with us at KarissaKart! We strive to ensure a smooth and efficient delivery process. Please review our shipping policy below:

Same-Day Shipping

Order Cutoff Time: Orders placed before 2:00 PM (IST) will be processed and shipped on the same day.

Orders Placed After 2:00 PM: These will be processed and shipped on the next business day.

Delivery Time

Estimated Delivery Time: 1-5 business days from the date of shipment. Please note that delivery times may vary based on your location and any unforeseen circumstances.

Shipping Charges

Prepaid Orders: A flat shipping charge of ₹80 per order applies.

Cash on Delivery (COD) Orders: A flat shipping charge of ₹80 per order applies.

General Information

Business Days: Our shipping days are Monday through Saturday, excluding public holidays.

Tracking: Once your order is shipped, you will receive a tracking number to monitor the status of your delivery.

Shipping Areas: We currently ship to locations across India. If you have any questions about shipping to your area, please contact our customer service team.

If you have any further questions or need assistance with your order, please don’t hesitate to contact us at karissarkw2@gmail.com

Thank you for choosing KarissaKart!

Return and refund policy

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at karissarkw2@gmail.com. Please note that returns will be collected by us

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at karissarkw2@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 5 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 5 business days have passed since we’ve approved your return, please contact us at karissarkw2@gmail.com.

Cleanse Your Skin: Begin with clean, dry skin. Gently wash the area where you plan to apply the lotion with a mild cleanser and pat dry with a soft towel.

Apply the Lotion: Dispense a small amount of Dermadew Caloe Lotion onto your fingertips or directly onto the area of skin.

Massage Gently: Using gentle, upward strokes, apply the lotion evenly over the desired area. Be sure to cover the skin thoroughly, but avoid over-applying.

Allow to Absorb: Let the lotion absorb into the skin completely. This usually takes a few minutes. Avoid wiping or touching the area until the lotion is fully absorbed.

Use Regularly: For best results, apply the lotion twice daily – in the morning and before bedtime. Consistent use helps to maintain optimal hydration and soothe your skin.

Patch Test: If using the product for the first time or on a new area, perform a patch test by applying a small amount of lotion to a small skin area and waiting 24 hours to ensure no adverse reactions occur.