Glenmark Episoft Cleansing Lotion 250ml is a mild, hydrating cleanser formulated for sensitive and dry skin. Its soap-free, SLS-free formula gently removes impurities, excess oil, and makeup without disrupting skin’s moisture balance. The non-foaming, pH-balanced texture ensures hydration and nourishment, leaving the skin soft, supple, and glowing. Ideal for daily use, this Episoft Moisturizing Lotion doubles as gentle face wash and makeup remover, making it a perfect choice for healthy, irritation-free skin.

Purified Water

Cetearyl Alcohol

1,3 Butylene Glycol

Hydrogenated Starch Hydrolysate

Sodium Lauroyl Sarcosinate

Phenova

Acrylic Acid

Triethanolamine

Take a small amount of Episoft Cleansing Lotion 250ml in your palms.

Gently massage on the face and neck in circular motions.

Wipe off with cotton pad or rinse with
lukewarm water.

Use twice daily for best results.

What skin types can use Episoft Cleansing Lotion?
It is suitable for the dry, sensitive, and normal skin.

Does this cleanser help with acne-prone skin?
Yes, it removes excess oil without over-drying, making it suitable for acne-prone skin.

Can it be used as a makeup remover?
Yes, it effectively removes light makeup while keeping the skin hydrated.

Is Episoft Cleansing Lotion free from harmful chemicals?
Yes, it is free from SLS, parabens, and harsh sulfates, making it safe for sensitive skin.

Can I use this cleanser daily?
Yes, it is a gentle, non-foaming cleanser ideal for everyday use.

Shipping Policy for KarissaKart

Thank you for shopping with us at KarissaKart! We strive to ensure a smooth and efficient delivery process. Please review our shipping policy below:

Same-Day Shipping

Order Cutoff Time: Orders placed before 2:00 PM (IST) will be processed and shipped on the same day.

Orders Placed After 2:00 PM: These will be processed and shipped on the next business day.

Delivery Time

Estimated Delivery Time: 1-5 business days from the date of shipment. Please note that delivery times may vary based on your location and any unforeseen circumstances.

Shipping Charges

Prepaid Orders: A flat shipping charge of ₹80 per order applies.

Cash on Delivery (COD) Orders: A flat shipping charge of ₹80 per order applies.

General Information

Business Days: Our shipping days are Monday through Saturday, excluding public holidays.

Tracking: Once your order is shipped, you will receive a tracking number to monitor the status of your delivery.

Shipping Areas: We currently ship to locations across India. If you have any questions about shipping to your area, please contact our customer service team.

If you have any further questions or need assistance with your order, please don’t hesitate to contact us at karissarkw2@gmail.com

Thank you for choosing KarissaKart!

Karissakart – Return and Refund Policy

At Karissakart, your satisfaction is important to us.
Please read our return and refund policy carefully before placing an order.

1. Eligible Returns

We have a 5-day return policy, which means you have 5
days after receiving your item to request a return only under the
following conditions:

• Expired Product
• Wrong Product Received
• Damaged Item
• Product Leakage

If your product meets any of the above conditions, you are
eligible for return and a full refund.

2. No Return Policy

All other purchases are non-returnable. This
includes:

• Change of mind
• Incorrect selection (size, color, etc.)
• General dissatisfaction not related to product defects

All products that do not fall under expired, wrong product, damaged, or leakage categories are covered by a strict No Return
Policy.

3. Return Conditions

To be eligible for a return:

• The item must be in the same condition that you received it — unused, unopened, with tags, and in its original packaging.
• You must provide receipt or proof of purchase.

4. How to Request a Return

To initiate a return, contact us at karissarkw2@gmail.com
within 5 days of delivery.

Once your return is approved, we will:

• Arrange for product pickup.
• Provide a return shipping label and detailed instructions.

Important: Returns sent without prior approval will
not be accepted.

5. Damages and Issues

Please inspect your order upon receipt. If your item is damaged,
has leakage, is expired, or is the wrong product, email us
immediately at karissarkw2@gmail.com so we can resolve the issue
swiftly.

6. Items That Cannot Be Returned

We do not accept returns on the following:

• Perishable goods (e.g., food, flowers, plants)
• Personalized or custom items
• Personal care and hygiene products (e.g., cosmetics, creams)
• Flammable or hazardous materials
• Sale/discounted items
• Gift cards

7. Exchanges

To get a different product, we recommend placing a new order
once your return (if eligible) is processed. This ensures faster service.

8. EU Orders – Cooling-Off Period

If you are ordering from within the European Union,
you have the right to cancel or return your order within 5 days, for any
reason. Returned items must be unused, in their original condition, and
accompanied by proof of purchase.

9. Refunds

Once we receive and inspect your return, we’ll notify you of
the approval.

If approved, your refund will be processed to your original payment method
within 5 business days.

Please note that:

• Your bank or credit card provider may take additional time to reflect the refund.
• If more than 5 business days have passed since your refund approval and you haven’t received the amount, contact us at karissarkw2@gmail.com.

📩 Contact for All
Return/Refund Issues

Email: karissarkw2@gmail.com

Thank you for shopping with Karissakart.