Shipping Policy for KarissaKart

Thank you for shopping with us at KarissaKart! We strive to ensure a smooth and efficient delivery process. Please review our shipping policy below:

Same-Day Shipping

Order Cutoff Time: Orders placed before 2:00 PM (IST) will be processed and shipped on the same day.

Orders Placed After 2:00 PM: These will be processed and shipped on the next business day.

Delivery Time

Estimated Delivery Time: 1-5 business days from the date of shipment. Please note that delivery times may vary based on your location and any unforeseen circumstances.

Shipping Charges

Prepaid Orders: A flat shipping charge of ₹80 per order applies.

Cash on Delivery (COD) Orders: A flat shipping charge of ₹80 per order applies.

General Information

Business Days: Our shipping days are Monday through Saturday, excluding public holidays.

Tracking: Once your order is shipped, you will receive a tracking number to monitor the status of your delivery.

Shipping Areas: We currently ship to locations across India. If you have any questions about shipping to your area, please contact our customer service team.

If you have any further questions or need assistance with your order, please don’t hesitate to contact us at karissarkw2@gmail.com

Thank you for choosing KarissaKart!

Return and refund policy

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at karissarkw2@gmail.com. Please note that returns will be collected by us

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at karissarkw2@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 5 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 5 business days have passed since we’ve approved your return, please contact us at karissarkw2@gmail.com.

Keratone Oil is a product that is designed to nourish and moisturize the hair and scalp. It may contain ingredients like keratin, which is a protein found in hair, and other nourishing oils. Here's a general guide on how to use Keratone Oil:

Shake the Bottle (if required): Before using Keratone Oil, it's a good idea to give the bottle a gentle shake. This helps to ensure that any ingredients that may have settled are evenly distributed.

Apply to Damp or Dry Hair:

You can use Keratone Oil on either damp or dry hair, depending on your preference. Some people prefer to apply it after washing their hair, while others use it between washes to add moisture and shine.
Dispense a Small Amount:

Start with a small amount of Keratone Oil. You can always add more if needed. The amount you use will depend on the length and thickness of your hair.
Focus on the Ends:

Concentrate on applying the oil to the ends of your hair, as this is typically where the hair is most damaged and dry. If you have particularly dry or damaged hair, you can also work a small amount of the oil into the mid-lengths.
Avoid the Scalp (If Desired):

If you have an oily scalp or don't want to weigh down your hair, you may choose to avoid applying the oil directly to your scalp. Instead, focus on the lengths and ends.
Gently Massage:

After applying the oil, you can gently massage it into your hair. This helps to distribute the product and can also stimulate blood flow to the scalp, which can promote hair health.
Style as Desired:

You can style your hair as usual after applying the Keratone Oil. If you're using heat styling tools like a hairdryer, flat iron, or curling iron, make sure your hair is dry and the oil is absorbed to prevent damage from excess heat.
Use as Needed:

You can use Keratone Oil as often as you feel your hair needs it. Some people use it daily, while others use it a few times a week.
Remember, it's always a good idea to do a patch test before using any new hair product to check for any allergic reactions or skin sensitivities. If you experience any irritation, discontinue use.

Please note that the specific instructions for using Keratone Oil may vary depending on the product's formulation and the manufacturer's recommendations. Be sure to check the product label for any specific instructions provided by the manufacturer.