The KLM Baby Kit is a thoughtfully curated skincare combo designed for your baby’s everyday hygiene and nourishment needs. It features Sofibar for gentle cleansing, Sofidew Lotion as a deeply hydrating new born lotion, Sofidew Massage Oil for skin-nourishing massages, and Sofirash, a protective baby cream for preventing and soothing diaper rashes. All products are dermatologically tested, free from harsh chemicals, and safe for newborns and infants. Whether for daily use or travel convenience, this kit offers complete baby skincare in one package—making it a trusted choice for new parents and ideal for gifting.

'- Aloe Vera
- Glycerin
- Almond Oil
- Light Liquid Paraffin
- Zinc Oxide (Sofirash)

'- Sofibar: Use during bath to gently cleanse skin.
- Sofidew Lotion: Apply after bath to hydrate and protect skin.
- Sofidew Massage Oil: Use before bath for gentle full-body massage.
- Sofirash Cream: Apply during diaper changes to soothe and prevent rashes.

Q. Does this kit include a baby cream for rashes and irritation?
A. Yes, the kit includes Sofirash, a gentle baby cream formulated to soothe diaper rashes, redness, and skin irritation, ideal for newborns and infants.

Q. Is the Sofidew Massage Oil a safe baby oil for newborns? A. Absolutely. Sofidew Massage Oil is a mild and nourishing baby oil made with skin-friendly emollients, perfect for daily massage and moisturizing.

Q. Can this kit be used on sensitive baby skin?
A. Yes, all products in the kit are dermatologically tested and safe for sensitive baby skin.

Q. Is Sofidew Lotion a suitable new born lotion?
A. Yes, Sofidew Lotion is a gentle new born lotion that hydrates and protects delicate skin without causing irritation.

Q. Is this a good gift option for new parents?
A. Definitely. The kit provides a complete skincare routine, making it an ideal gifting solution for baby showers or new parent hampers.

Shipping Policy for KarissaKart

Thank you for shopping with us at KarissaKart! We strive to ensure a smooth and efficient delivery process. Please review our shipping policy below:

Same-Day Shipping

Order Cutoff Time: Orders placed before 2:00 PM (IST) will be processed and shipped on the same day.

Orders Placed After 2:00 PM: These will be processed and shipped on the next business day.

Delivery Time

Estimated Delivery Time: 1-5 business days from the date of shipment. Please note that delivery times may vary based on your location and any unforeseen circumstances.

Shipping Charges

Prepaid Orders: A flat shipping charge of ₹80 per order applies.

Cash on Delivery (COD) Orders: A flat shipping charge of ₹80 per order applies.

General Information

Business Days: Our shipping days are Monday through Saturday, excluding public holidays.

Tracking: Once your order is shipped, you will receive a tracking number to monitor the status of your delivery.

Shipping Areas: We currently ship to locations across India. If you have any questions about shipping to your area, please contact our customer service team.

If you have any further questions or need assistance with your order, please don’t hesitate to contact us at karissarkw2@gmail.com

Thank you for choosing KarissaKart!

Karissakart – Return and Refund Policy

At Karissakart, your satisfaction is important to us.
Please read our return and refund policy carefully before placing an order.

1. Eligible Returns

We have a 5-day return policy, which means you have 5
days after receiving your item to request a return only under the
following conditions:

• Expired Product
• Wrong Product Received
• Damaged Item
• Product Leakage

If your product meets any of the above conditions, you are
eligible for return and a full refund.

2. No Return Policy

All other purchases are non-returnable. This
includes:

• Change of mind
• Incorrect selection (size, color, etc.)
• General dissatisfaction not related to product defects

All products that do not fall under expired, wrong product, damaged, or leakage categories are covered by a strict No Return
Policy.

3. Return Conditions

To be eligible for a return:

• The item must be in the same condition that you received it — unused, unopened, with tags, and in its original packaging.
• You must provide receipt or proof of purchase.

4. How to Request a Return

To initiate a return, contact us at karissarkw2@gmail.com
within 5 days of delivery.

Once your return is approved, we will:

• Arrange for product pickup.
• Provide a return shipping label and detailed instructions.

Important: Returns sent without prior approval will
not be accepted.

5. Damages and Issues

Please inspect your order upon receipt. If your item is damaged,
has leakage, is expired, or is the wrong product, email us
immediately at karissarkw2@gmail.com so we can resolve the issue
swiftly.

6. Items That Cannot Be Returned

We do not accept returns on the following:

• Perishable goods (e.g., food, flowers, plants)
• Personalized or custom items
• Personal care and hygiene products (e.g., cosmetics, creams)
• Flammable or hazardous materials
• Sale/discounted items
• Gift cards

7. Exchanges

To get a different product, we recommend placing a new order
once your return (if eligible) is processed. This ensures faster service.

8. EU Orders – Cooling-Off Period

If you are ordering from within the European Union,
you have the right to cancel or return your order within 5 days, for any
reason. Returned items must be unused, in their original condition, and
accompanied by proof of purchase.

9. Refunds

Once we receive and inspect your return, we’ll notify you of
the approval.

If approved, your refund will be processed to your original payment method
within 5 business days.

Please note that:

• Your bank or credit card provider may take additional time to reflect the refund.
• If more than 5 business days have passed since your refund approval and you haven’t received the amount, contact us at karissarkw2@gmail.com.

📩 Contact for All
Return/Refund Issues

Email: karissarkw2@gmail.com

Thank you for shopping with Karissakart.