Manufacturing Practices: The cream should be produced in facilities that comply with Good Manufacturing Practices (GMP) as outlined by the USP to ensure that the product is manufactured consistently and reliably.

Labeling Requirements: The product labeling must accurately reflect the ingredients, dosage, and usage instructions in accordance with USP standards. Testing and Quality Control: The cream should undergo rigorous testing to ensure it meets USP standards for potency, purity, and absence of contaminants.

Shipping Policy for KarissaKart

Thank you for shopping with us at KarissaKart! We strive to ensure a smooth and efficient delivery process. Please review our shipping policy below:

Same-Day Shipping

Order Cutoff Time: Orders placed before 2:00 PM (IST) will be processed and shipped on the same day.

Orders Placed After 2:00 PM: These will be processed and shipped on the next business day.

Delivery Time

Estimated Delivery Time: 1-5 business days from the date of shipment. Please note that delivery times may vary based on your location and any unforeseen circumstances.

Shipping Charges

Prepaid Orders: A flat shipping charge of ₹80 per order applies.

Cash on Delivery (COD) Orders: A flat shipping charge of ₹80 per order applies.

General Information

Business Days: Our shipping days are Monday through Saturday, excluding public holidays.

Tracking: Once your order is shipped, you will receive a tracking number to monitor the status of your delivery.

Shipping Areas: We currently ship to locations across India. If you have any questions about shipping to your area, please contact our customer service team.

If you have any further questions or need assistance with your order, please don’t hesitate to contact us at karissarkw2@gmail.com

Thank you for choosing KarissaKart!

Return and refund policy

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at karissarkw2@gmail.com. Please note that returns will be collected by us

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at karissarkw2@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 5 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 5 business days have passed since we’ve approved your return, please contact us at karissarkw2@gmail.com.

Clean the Area: Before applying the cream, gently clean and dry the affected area of your skin to ensure it is free from dirt and other products.

Apply a Thin Layer: Squeeze a small amount of the cream onto your fingertip and apply a thin layer to the affected area. Gently rub the cream into the skin until it is evenly distributed.

Frequency of Application: Follow your healthcare provider’s instructions for how often to apply the cream. It is typically used 1-2 times daily, but this can vary based on your condition and the severity of symptoms.

Avoid Sensitive Areas: Do not apply the cream to sensitive areas such as the face, groin, or underarms unless specifically instructed by your healthcare provider.

Wash Hands: After application, wash your hands thoroughly unless you are treating the hands.

Avoid Occlusion: Unless directed by your healthcare provider, avoid covering the treated area with bandages or other occlusive dressings, as this can increase the risk of side effects.

Duration of Use: Use the cream only for the duration recommended by your healthcare provider. Prolonged use can increase the risk of side effects.

Monitor for Side Effects: If you experience any unusual symptoms, such as severe irritation or allergic reactions, discontinue use and consult your healthcare provider.