Shipping Policy for KarissaKart

Thank you for shopping with us at KarissaKart! We strive to ensure a smooth and efficient delivery process. Please review our shipping policy below:

Same-Day Shipping

Order Cutoff Time: Orders placed before 2:00 PM (IST) will be processed and shipped on the same day.

Orders Placed After 2:00 PM: These will be processed and shipped on the next business day.

Delivery Time

Estimated Delivery Time: 1-5 business days from the date of shipment. Please note that delivery times may vary based on your location and any unforeseen circumstances.

Shipping Charges

Prepaid Orders: A flat shipping charge of ₹80 per order applies.

Cash on Delivery (COD) Orders: A flat shipping charge of ₹80 per order applies.

General Information

Business Days: Our shipping days are Monday through Saturday, excluding public holidays.

Tracking: Once your order is shipped, you will receive a tracking number to monitor the status of your delivery.

Shipping Areas: We currently ship to locations across India. If you have any questions about shipping to your area, please contact our customer service team.

If you have any further questions or need assistance with your order, please don’t hesitate to contact us at karissarkw2@gmail.com

Thank you for choosing KarissaKart!

Return and refund policy

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at karissarkw2@gmail.com. Please note that returns will be collected by us

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at karissarkw2@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 5 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 5 business days have passed since we’ve approved your return, please contact us at karissarkw2@gmail.com.

Used to treat:

Inflammatory and pruritic manifestations of corticosteroid-responsive dermatoses, such as psoriasis and atopic dermatitis
Scalp psoriasis
Seborrhoeic dermatitis
HOW MOMATE CREAM WORKS
MOMATE CREAM works by reducing the inflammation of skin by blocking the production of a chemical messenger which is responsible for causing red, swollen and itchy skin that occurs due to an allergic reaction or irritation in the skin thereby providing relief from the symptoms of psoriasis, atopic dermatitis, scalp psoriasis and seborrhoeic dermatitis.

DIRECTIONS FOR USE
Always apply MOMATE CREAM as directed by your physician. It is for external use only. On the affected area, apply a thin layer of this medicine and gently rub into the affected area of skin. Treated areas on the face need not be covered with a plaster or bandage. Avoid applying the medicine around your eyes, including eyelids.

SIDE EFFECTS OF MOMATE CREAM
COMMON
Itchy skin
Burning and stinging sensation of skin
Folliculitis (a type of skin infection marked by inflamed hair follicles)
Dry skin
Acneiform eruptions (group of disorders characterized by papules and pustules resembling acne vulgaris)
Mild skin atrophy (thin-shiny appearing skin)
Telangiectasia (a condition of dilated small blood vessels on skin)
UNCOMMON
Skin rash
Swelling due to accumulation of fluid in hands, arms, feet, ankles and legs
Fissures (cracks in skin)
RARE
Stop applying MOMATE CREAM and contact your doctor immediately if you experience any of the following side effects:

Raised bumps filled with pus under your skin
Blurred vision or other visual disturbances
Skin becomes irritated or sensitive
Developed an infection on your skin
HOW TO MANAGE SIDE EFFECTS

Dry Skin
Try moisturizing your skin with an ointment, cream, or lotion 2 or 3 times a day, or as often as needed. Moisturizers help to keep the area moisture, so they work best on damp skin. After you bathe, pat your skin dry then apply your moisturizer. Try to avoid using skin care products and soaps that contain alcohol, fragrances, dyes, or other chemicals.

WARNING & PRECAUTIONS

PREGNANCY
MONITORING REQUIRED
MOMATE CREAM should be used in pregnant women only if it is clearly necessary. Consult your doctor before applying MOMATE CREAM.


BREASTFEEDING
CONTRAINDICATED
MOMATE CREAM is not recommended for use in breastfeeding women. Consult your doctor before applying MOMATE CREAM.


ALLERGY
CONTRAINDICATED
Do not use MOMATE CREAM if you are allergic to Mometasone, or to any other ingredients of this medicine.


USE IN PEDIATRICS
CONTRAINDICATED
MOMATE CREAM is not recommended for use in children below 2 years of age. Consult your doctor before applying MOMATE CREAM.


USE IN GERIATRICS
USE WITH CAUTION
MOMATE CREAM should be used with caution in elderly patients. Consult your doctor before applying MOMATE CREAM.

OTHERS