Q-Sera Black Anti-Sun & Anti-Ageing Hair Serum is formulated to combat the adverse effects of sun exposure and aging on hair. Enriched with phytic acid, amino acids, peptides, and acetyl hexapeptide-1, this serum provides comprehensive protection against environmental stressors. Regular use helps in strengthening hair strands, reducing hair fall, and maintaining natural hair color. The lightweight formula ensures that hair remains non-greasy, smooth, and vibrant, making it an essential addition to your hair care routine.​

Acetyl Hexapeptide-1
Citric Acid Monohydrate
Dextran
Glycerin
Phenoxyethanol
Rice Seed Protein
Sodium Hydroxide
Water

Use this product only as directed by your physician.
Q-Sera Black Anti-Sun & Anti-Ageing Hair Serum is for external use only.
Apply the serum directly to your scalp using your fingertips.
Avoid contact with eyes.
For optimal results, apply daily in the morning on a dry scalp and leave it for at least 30 minutes before going outside, or as advised by your physician.
Do not use if you have known allergies to any of the serum’s ingredients.
Inform your physician about any medications, including prescription, over-the-counter drugs, and herbal supplements, before using this product.

How does Q-Sera Black Serum function as an anti-hair fall serum?
This serum is enriched with peptides and amino acids, which work to strengthen hair follicles, thereby reducing hair fall and encouraging healthier hair growth.

Can Q-Sera Black Serum be considered a minimalist hair serum?
Yes, its lightweight and non-greasy formula makes it ideal for those looking for a minimalist hair care routine that still provides essential protection and nourishment.

Is Q-Sera Black Serum suitable for all hair types?
Absolutely! This serum is formulated to be effective for all hair types, including those that are colored or chemically treated.

How often should I use Q-Sera Black Serum for optimal results?
For the best results, apply the serum daily to clean, damp hair before styling.

Shipping Policy for KarissaKart

Thank you for shopping with us at KarissaKart! We strive to ensure a smooth and efficient delivery process. Please review our shipping policy below:

Same-Day Shipping

Order Cutoff Time: Orders placed before 2:00 PM (IST) will be processed and shipped on the same day.

Orders Placed After 2:00 PM: These will be processed and shipped on the next business day.

Delivery Time

Estimated Delivery Time: 1-5 business days from the date of shipment. Please note that delivery times may vary based on your location and any unforeseen circumstances.

Shipping Charges

Prepaid Orders: A flat shipping charge of ₹80 per order applies.

Cash on Delivery (COD) Orders: A flat shipping charge of ₹80 per order applies.

General Information

Business Days: Our shipping days are Monday through Saturday, excluding public holidays.

Tracking: Once your order is shipped, you will receive a tracking number to monitor the status of your delivery.

Shipping Areas: We currently ship to locations across India. If you have any questions about shipping to your area, please contact our customer service team.

If you have any further questions or need assistance with your order, please don’t hesitate to contact us at karissarkw2@gmail.com

Thank you for choosing KarissaKart!

Karissakart – Return and Refund Policy

At Karissakart, your satisfaction is important to us.
Please read our return and refund policy carefully before placing an order.

1. Eligible Returns

We have a 5-day return policy, which means you have 5
days after receiving your item to request a return only under the
following conditions:

• Expired Product
• Wrong Product Received
• Damaged Item
• Product Leakage

If your product meets any of the above conditions, you are
eligible for return and a full refund.

2. No Return Policy

All other purchases are non-returnable. This
includes:

• Change of mind
• Incorrect selection (size, color, etc.)
• General dissatisfaction not related to product defects

All products that do not fall under expired, wrong product, damaged, or leakage categories are covered by a strict No Return
Policy.

3. Return Conditions

To be eligible for a return:

• The item must be in the same condition that you received it — unused, unopened, with tags, and in its original packaging.
• You must provide receipt or proof of purchase.

4. How to Request a Return

To initiate a return, contact us at karissarkw2@gmail.com
within 5 days of delivery.

Once your return is approved, we will:

• Arrange for product pickup.
• Provide a return shipping label and detailed instructions.

Important: Returns sent without prior approval will
not be accepted.

5. Damages and Issues

Please inspect your order upon receipt. If your item is damaged,
has leakage, is expired, or is the wrong product, email us
immediately at karissarkw2@gmail.com so we can resolve the issue
swiftly.

6. Items That Cannot Be Returned

We do not accept returns on the following:

• Perishable goods (e.g., food, flowers, plants)
• Personalized or custom items
• Personal care and hygiene products (e.g., cosmetics, creams)
• Flammable or hazardous materials
• Sale/discounted items
• Gift cards

7. Exchanges

To get a different product, we recommend placing a new order
once your return (if eligible) is processed. This ensures faster service.

8. EU Orders – Cooling-Off Period

If you are ordering from within the European Union,
you have the right to cancel or return your order within 5 days, for any
reason. Returned items must be unused, in their original condition, and
accompanied by proof of purchase.

9. Refunds

Once we receive and inspect your return, we’ll notify you of
the approval.

If approved, your refund will be processed to your original payment method
within 5 business days.

Please note that:

• Your bank or credit card provider may take additional time to reflect the refund.
• If more than 5 business days have passed since your refund approval and you haven’t received the amount, contact us at karissarkw2@gmail.com.

📩 Contact for All
Return/Refund Issues

Email: karissarkw2@gmail.com

Thank you for shopping with Karissakart.