Shipping Policy for KarissaKart

Thank you for shopping with us at KarissaKart! We strive to ensure a smooth and efficient delivery process. Please review our shipping policy below:

Same-Day Shipping

Order Cutoff Time: Orders placed before 2:00 PM (IST) will be processed and shipped on the same day.

Orders Placed After 2:00 PM: These will be processed and shipped on the next business day.

Delivery Time

Estimated Delivery Time: 1-5 business days from the date of shipment. Please note that delivery times may vary based on your location and any unforeseen circumstances.

Shipping Charges

Prepaid Orders: A flat shipping charge of ₹80 per order applies.

Cash on Delivery (COD) Orders: A flat shipping charge of ₹80 per order applies.

General Information

Business Days: Our shipping days are Monday through Saturday, excluding public holidays.

Tracking: Once your order is shipped, you will receive a tracking number to monitor the status of your delivery.

Shipping Areas: We currently ship to locations across India. If you have any questions about shipping to your area, please contact our customer service team.

If you have any further questions or need assistance with your order, please don’t hesitate to contact us at karissarkw2@gmail.com

Thank you for choosing KarissaKart!

Return and refund policy

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at karissarkw2@gmail.com. Please note that returns will be collected by us

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at karissarkw2@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 5 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 5 business days have passed since we’ve approved your return, please contact us at karissarkw2@gmail.com.

Using Tricosilk Pro Hair Solution 60 ml effectively involves following a straightforward application process to maximize its benefits. Here’s a step-by-step guide on how to use it:

**Step 1: Preparation**
- Start with clean, dry hair. Ensure your scalp is free from dirt, oil, or other products for optimal absorption of Tricosilk Pro.

**Step 2: Application**
- Shake the bottle gently to ensure the solution is well mixed.
- Use the provided applicator nozzle or dropper to apply Tricosilk Pro directly onto the scalp.
- Part your hair in sections to expose the scalp, making it easier to apply the solution evenly.

**Step 3: Massage**
- Using your fingertips, gently massage the solution into your scalp. Massage in a circular motion to stimulate circulation and ensure even distribution of the product.

**Step 4: Leave-in**
- Leave Tricosilk Pro Hair Solution on your scalp. There’s no need to rinse it out. Allow the solution to absorb naturally.

**Step 5: Frequency**
- For best results, use Tricosilk Pro regularly as recommended by the product instructions. Typically, this may involve applying the solution once or twice daily, depending on your hair care routine and the severity of your hair concerns.

**Step 6: Styling**
- After applying Tricosilk Pro, you can style your hair as usual. The solution is lightweight and should not weigh your hair down.

**Additional Tips:**
- Avoid washing your hair immediately after applying Tricosilk Pro to allow the solution to work effectively.
- Consistency is key. Regular use over an extended period is often necessary to see significant improvements in hair strength and texture.

By incorporating Tricosilk Pro Hair Solution 60 ml into your daily hair care routine with these simple steps, you can harness its full potential to promote stronger, healthier hair from the roots.